The Project Manager for SNAP (Supplemental Nutrition Assistance Program – formerly Food Stamps) will coordinate AARP Foundation’s SNAP outreach and application assistance efforts in select Georgia counties, with a focus on enrolling people age 50+, and a special emphasis on those 60 and older. Primary responsibilities include relationship cultivation and site selection for field work, site training and management, and some direct service. The project manager is also responsible for monitoring progress at our AARP Foundation national call center, based in Atlanta, and the development of comprehensive plans to increase awareness and use of SNAP benefits for people 50 and older. Comprehensive plans may include development of outreach materials, recruitment and training of volunteers, and working with partner organizations (state and federal agencies, non-profits, and businesses) to help identify barriers and solutions.
This is a temporary position, with the potential for a longer-term employment opportunity. The Foundation is looking to fill this position as soon as possible. Interested parties should email a resume and cover letter to Jeannette O’Connor, SNAP Consultant, AARP Foundation at firstname.lastname@example.org.
The National Project Coordinator, SNAP will coordinate AARP Foundation’s SNAP (Food Stamp) outreach and application assistance efforts in select counties with a focus on enrolling people age 50+, with a special emphasis on those 60 and older. Primary responsibilities include relationship cultivation and site selection for field work, site training and management, as well as direct service. The National Project Coordinator will also assist with oversight of the SNAP Call Center.
Principal Duties and Responsibilities:
· Develop and execute SNAP outreach and application assistance project with Program Analyst, Hunger.
· Identify, cultivate and maintain relationships with outreach sites and sponsors in targeted counties.
· Train, schedule, oversee, and evaluate performance of AARP Volunteer SNAP Corps.
· Provide technical assistance (telephonic or in-person) to AARP Volunteer SNAP Corps members and community partners in the field.
· Schedule application assistance clinics at outreach sites in targeted counties; circulate schedule with volunteers, call center staff, and other community partners.
· Train, schedule, oversee, and evaluate performance of Customer Service Representatives.
· Provide technical assistance (telephonic or in-person) to Customer Service Representatives.
· Schedule Customer Service Representatives (and volunteers when needed) to staff Food Stamp Call Center.
· Represent AARP Foundation at community functions (e.g., public health fairs).
· Attend quarterly Georgia SNAP Workgroup meetings
· Serve as primary project liaison to Georgia Department of Human Services – Division of Family and Children Services
· Monitor federal and state policy to ensure barriers to access and/or opportunities for improvement are being communicated to Georgia Department of Human Services – Division of Family and Children Services, and the AARP Foundation team.
· Perform the functions of a SNAP Corps Volunteer.
o Including, but not limited to, distributing information, pre-screening clients for eligibility, and providing direct application assistance as well as logging the activities listed above.
· Help oversee the work of the Georgia State Office SNAP VISTA and work in a coordinated way on SNAP outreach in the state.
· Other duties as assigned.
· Commitment to AARP Foundation’s mission – “serving vulnerable people 50+ by creating solutions that help them secure the essentials and achieve their best lifestyles” – and vision – “a country that is free of poverty where no older person feels vulnerable.”
· Previous experience with community outreach preferred.
· Experience or familiarity with SNAP preferred.
· Highly organized and detail-oriented.
· Effective communication skills for interactions with state officials, outreach site hosts, volunteers, and older Georgians in need of SNAP benefits.
· Computer and web application literacy (e.g., Word, Excel, Outlook, Georgia COMPASS).
· Willingness to travel throughout select Georgia counties.
· Access to reliable insured vehicle (work-related mileage is reimbursed), current GA driver’s license with good driving record.
· Bilingual – English and Spanish – preferred.
· Associate Degree or higher.
· Coaching Ability
· Communication Skills
· Customer Service
· Listening Skills
· Problem Solving Ability
· Results Oriented
Project Coordinator, SNAP will maintain a workspace in the AARP Georgia office, but up to 50% of the work conducted by the person in this position will be in the field. Mileage is reimbursable at $0.55 per mile. Air travel, when necessary, will be covered by AARP Foundation in advance.